Frequently Asked Questions
Lash Ready, LLC is a company committed to providing high quality lashes, as well as beauty care products that boast brilliance and confidence in everyone. We believe there is a lash for every occasion, and you should always be ready for it.
You can contact one of our Customer Service Team Members Monday – Friday between 8:00am – 6:00pm PST at [email protected] You will receive a response within 48-72 hours.
All sales are final. Due to the nature of our products, and for sanitary purposes we do not offer refunds or exchanges, except in the case of receipt of damaged products. If an item may be considered defective, please email [email protected] indicating your Name, Order Number, and A Photo of The Product. Defective items need to be addressed within 30 days from the date of purchase. If the product is deemed defective by lashready.com, you will be eligible for a refund or replacement of the same item.
Customers are responsible for the return-shipping fee, and it is not refundable. Refunds are made in the original form of payment and are issued to the person documented on the original order.
At this time, we only ship within the United States. Check back with us soon for updates.
Lash Ready lashes do not come with lash adhesive. You can use any temporary lash adhesive to apply your lashes.
With proper care, Lash Ready lashes can be worn up to 25 times!
Contact us at [email protected] for all other inquiries. We will respond to you within 48-72 hours.